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=== How to Confirm Calls ===
=== How to Confirm Calls ===
Once you receive a schedule PDF, please carefully review each call you are requested for and reply to the email sent to you as soon as possible to let us know if you are confirming or unable to make those calls. Please make sure to review every aspect of every call: Call time, length of shift, dress code, meeting location, assignment etc. Note that call length is an approximation, subject to changes while onsite. If you have a question about what you’ve been sent, please let the Scheduling Team know via email and they will help clarify.


Please note that Frost utilizes a military time system.  If you ever have a question or need clarification on which date a call is occurring, please ask and we will be happy to clarify.  Please refer to the chart below.


=== Calling Out of a Confirmed Shift ===
=== Calling Out of a Confirmed Shift ===

Revision as of 17:03, 8 January 2024

Welcome to Frost Productions. This is a basic outline of how to best communicate with our Scheduling Department.


Shift Schedules

How to Read Your Schedule

Below you will find a sample schedule PDF and a breakdown on how to read this document. Please note, to be confirmed for a Requested call you must respond to the email containing the PDF attachment AND receive a confirmation response from the Scheduling Department.

How to Confirm Calls

Once you receive a schedule PDF, please carefully review each call you are requested for and reply to the email sent to you as soon as possible to let us know if you are confirming or unable to make those calls. Please make sure to review every aspect of every call: Call time, length of shift, dress code, meeting location, assignment etc. Note that call length is an approximation, subject to changes while onsite. If you have a question about what you’ve been sent, please let the Scheduling Team know via email and they will help clarify.

Please note that Frost utilizes a military time system. If you ever have a question or need clarification on which date a call is occurring, please ask and we will be happy to clarify. Please refer to the chart below.

Calling Out of a Confirmed Shift

Availability

Updating Availability

Hold Requests

Onsite Reminders

Safety Reminders

Beginning of Shift Procedure

Onsite Attire

Onsite Etiquette

Phones & Photography

End of Shift Procedure

Show Call Reports

Contacting the Scheduling Department